CaratLane Trading Pvt. Ltd.

 Position:

Regional Trainer

 Job Location:

Delhi 

 Reporting:

Senior Manager – Retail
Training

Scope of the
Role:

●      Develop
and execute the training programmes

●      Oversee
its implementation and assess its out comes.

Roles
and Responsibilities:

●                        
To conduct
training programs for the region as per training calendar.

●                        
Training budget management

●                        
Maintain a keen understanding of national and global training trends, developments
and best practices.

Key Deliverables:

●

Smooth execution of retail
training programmes

●      Achievement
of desired metric-led outcomes that
impact retail customer experience

●      Analysis
of training scores and ROI periodically

●      Improvement
in customer service excellence

The
Right Candidate & Key Competencies:

●

Proven track
record in designing and executing successful training programs across
retail-led organization

●      Familiarity
with traditional and modern training methods (mentoring, coaching, on-the-job
or in classroom training,
e-learning, workshops, simulations, etc)

●      Ability
to plan, multi-task and manage time effectively

●      Strong
reporting and analytical skills

●      Sound
understanding of retail processes and
products

●      Willingness
to travel